TC Lottery - Privacy Policy
1. Introduction
TC Lottery (“we/our”) operates under India’s Digital Personal Data Protection Act (2023). This policy outlines our comprehensive data management framework for users (“you”) of our gaming platform.
2. Information Collection Matrix
2.1 Identity Verification
- Aadhaar/PAN (e-KYC via DigiLocker)
- Live video verification recordings
- Biometric authentication logs
2.2 Financial Data
- UPI transaction fingerprints
- Bank account MICR codes
- GSTIN for business accounts
2.3 Behavioral Data
- Device gyroscope patterns (anti-fraud)
- Session heatmaps
- Predictive wagering patterns
3. Data Utilization Framework
| Purpose | Legal Basis | Data Elements |
|---|---|---|
| Age Verification | Legal Obligation | DOB, Aadhaar |
| Fraud Prevention | Legitimate Interest | IP, Device ID |
| Personalized Offers | Consent | Gameplay History |
| Tax Compliance | Legal Requirement | PAN, Winnings |
4. Cross-Border Data Transfers
- All data remains within Indian borders except:
- Payment processing via PCI-DSS certified partners
- Cloud backups in AWS Mumbai region
5. Advanced Security Protocols
5.1 Technical Safeguards
- Quantum-resistant encryption
- Hardware Security Modules (HSM)
- Blockchain-based audit trails
5.2 Organizational Controls
- RBI-certified data officers
- Mandatory privacy training
- Third-party penetration testing
6. User Rights Mechanism
6.1 Automated Portal Features
- Real-time data access dashboard
- One-click consent revocation
- Pseudonymization request
6.2 Grievance Redressal
- 72-hour response SLA
- Escalation to Data Protection Board
- Compensation for verifiable breaches
7. Special Provisions
7.1 High-Value Players
- Dedicated data protection officer
- Customized retention policies
- Private blockchain verification
7.2 Responsible Gaming
- AI-driven intervention triggers
- Self-exclusion data segregation
- Therapeutic data sharing (with consent)
8. Compliance Framework
8.1 Regulatory Alignment
- Regular CERT-In audits
- SEBI disclosure requirements
- RBI data localization norms
8.2 Industry Certifications
- ISO 27701 (Privacy)
- PCI Level 1
- iTech Labs RNG certification
9. Policy Administration
9.1 Version Control
- Blockchain-versioned updates
- Differential privacy impact assessments
- User notification waterfall system
9.2 Enforcement
- Automated compliance monitoring
- Third-party validation audits
- Regulatory disclosure logs
Contact Information
Data Protection Officer
📧 dpo@tclottery.in
📞 +91-11-XXXX-XXXX (9AM-6PM IST)
Emergency Breach Reporting
🚨 SMS “SECURITY” to +91-98XXX-XXXXX
Registered Office:
TC Lottery Technologies Pvt. Ltd.
CyberCity, Tower B, 12th Floor
Gurugram, Haryana 122002
User Acknowledgment
By continuing to use our services, you confirm:
✓ Understanding of all clauses
✓ Consent to lawful processing
✓ Acceptance of automated decision-making
This policy supersedes all previous versions
Last Updated: 1 July 2024
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Play Responsibly
18+ Only | Support@responsiblegaming.in | Toll-Free: 1800-XXX-XXXX
